Last Update: November 9, 2026

Terms of Service Policy

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR MOBILE APPLICATION. YOUR USING THIS WEBSITE OR MOBILE APPLICATION RESULTS IN A LEGALLY BINDING CONTRACTUAL RELATIONSHIP BETWEEN YOU AND CAPTURE JOY ARTS, CRAFTS & DESIGN LLC.

Contractual Relationship

These Terms of Use ("Terms") govern your access or use, from within the United States and its territories and possessions, of our applications, websites, content, products, and services ("Services") made available in the United States and its territories and possessions by Capture Joy Arts, Crafts & Design LLC and its parents, subsidiaries, representatives, affiliates, officers and directors (collectively, " Capture Joy Arts, Crafts & Design LLC"). PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND Capture Joy Arts, Crafts & Design LLC. In these Terms, the words "including" and "include" mean "including but not limited to."

By accessing or using the Services, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Capture Joy Arts, Crafts & Design LLC may immediately terminate these Terms or any Services with respect to you or generally cease offering or deny access to the Services or any portion thereof, at any time, for any reason, and without any notice to you.

IMPORTANT: PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH CAPTURE JOY ARTS, CRAFTS & DESIGN LLC ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity or promotion ("Event"), and such supplemental terms will be disclosed to you in separate Event disclosures or in connection with the applicable Service(s).

Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services. Capture Joy Arts, Crafts & Design LLC may amend the Terms from time to time. Amendments will be effective upon Capture Joy Arts, Crafts & Design LLC’s posting of such updated Terms at this location or in the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting confirms your consent to be bound by the Terms, as amended.

Website Use

This website is hosted by Squarespace. You agree to use this website only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Copy, reproduce, or exploit our content without permission.

About Capture Joy Arts, Crafts & Design LLC

Capture Joy Arts, Crafts & Design LLC is a creative arts business offering handmade products, creative experiences, digital resources, and related services.

Our physical offerings may include, but are not limited to:

  • Stickers

  • Sticker Sheets

  • Greeting cards

  • Art prints

  • Apparel

  • Tote bags

  • Craft kits

  • Gift cards

  • Handmade gifts

  • Other creative products we may introduce in the future

Because many of our products are handmade or produced in small batches, minor variations in color, texture, dimensions, material, pattern placement, brushstrokes, finishes, or other characteristics may occur. These natural variations contribute to the uniqueness of each item and are not considered defects.

We make every reasonable effort to display product descriptions, photographs, mockups, colors, dimensions, and other details as accurately as possible on our we However, the actual colors and appearance of products may vary slightly due to factors such as screen or monitor settings, lighting conditions, printing processes, material availability, and the handmade nature of certain products.  These natural variations are part of the creative process and are not considered defects.

Minor differences between products are generally not grounds for a return, exchange, or refund.

Product availability is subject to change without notice. We reserve the right to discontinue products, modify product offerings, limit purchase quantities, substitute comparable materials when reasonably necessary, or update product specifications at our discretion.

Digital Products/Downloads

Our Digital products are licensed for personal use unless otherwise stated.

Customers may not resell, redistribute, copy, share, modify for resale, upload to file-sharing websites or claim our work as their own.

Digital purchases are generally non-refundable unless required by law.

Custom Orders and Commissions

Custom artwork and commission projects require customer approval of project details before work begins.

Production timelines are estimates.

Because custom work is created specifically for the customer, deposits and completed custom work may be non-refundable except where required by law or otherwise agreed in writing.

Workshops and Creative Experiences

Registration may be required for workshops, classes, or events.

Participants are responsible for following instructor guidance and using materials safely.

Parents or guardians remain responsible for supervising participating minors unless otherwise stated.

Separate event-specific policies may apply.

Gift Cards

Gift cards may be redeemed for eligible products or services.  Gift cards are not redeemable for cash except where required by law.

Lost or stolen gift cards may not be replaceable.

Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without prior notice.

Applicable sales tax will be calculated where required by law.

Orders

After an order is placed, you will receive an order confirmation.

We reserve the right to:

  • refuse or cancel orders,

  • limit quantities,

  • correct pricing errors,

  • cancel fraudulent or suspicious transactions

Please inspect your order promptly upon delivery. Questions regarding damaged, defective, incorrect, or incomplete orders, as well as requests for returns, exchanges, or refunds, are governed by our Return & Refund Policy and Shipping & Delivery Policy.

Payment must be successfully received before orders are processed. If payment has already been processed for an order that we cancel, any applicable refund will be issued in accordance with our Return & Refund Policy and applicable law.

Payment

To pay any fee, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service, a third party, or any other payment method made available by Capture Joy Arts, Crafts & Design LLC) (the “Payment Method”). If you provide your payment information, you authorize us and certain third-party service providers, payment card networks and payment processors to receive, store and encrypt your payment information. You may switch to a different Payment Method or update your information by visiting https://capturejoycreative.com or by going to account setting in your mobile application. No refunds or credits will be provided by Capture Joy Arts, Crafts & Design LLC), other than as set forth in these Terms. If your payment provider determines that there are fraudulent charges on your account resulting from use of your Payment Method at the Services, please contact us immediately at hello@capturejoycreative.com.

Payment Disputes and Chargebacks

If you have a question or concern about your order, please contact Capture Joy Arts, Crafts & Design LLC before initiating a payment dispute or chargeback with your bank, credit card issuer, or payment provider. We are committed to working with our customers in good faith to resolve eligible concerns whenever possible.

If a payment dispute or chargeback is initiated, we reserve the right to provide relevant documentation to the payment provider or financial institution to assist in resolving the dispute. Such documentation may include order confirmations, payment records, shipping or delivery information, tracking information, customer communications, photographs, or other records related to the transaction, as permitted by applicable law.

Nothing in this section limits any rights you may have under applicable law.

Arbitration Agreement

By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against Capture Joy Arts, Crafts & Design LLC) on an individual basis in arbitration, as set forth in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against Capture Joy Arts, Crafts & Design LLC, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against Capture Joy Arts, Crafts & Design LLC by someone else.

Agreement to Binding Arbitration Between You and Capture Joy Arts, Crafts & Design LLC

You and Capture Joy Arts, Crafts & Design LLC agree that any dispute, claim or controversy arising out of or relating to: (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms, will be settled by binding arbitration between you and Capture Joy Arts, Crafts & Design LLC, and not in a court of law. You acknowledge and agree that you and Capture Joy Arts, Crafts & Design LLC are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Capture Joy Arts, Crafts & Design LLC otherwise agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and Capture Joy Arts, Crafts & Design LLC each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.

Rules and Governing Law

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA's Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879. The parties agree that the arbitrator ("Arbitrator"), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.

Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of North Carolina.

Process

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration - Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879). The Arbitrator will be either: (a) a retired judge, or (b) an attorney specifically licensed to practice law in the state of North Carolina and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an Arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the Arbitrator in accordance with the AAA Rules.

Location and Procedure

The arbitration will be conducted in North Carolina. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Capture Joy Arts, Crafts & Design LLC submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator's Decision

The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. An Arbitrator’s decision shall be final and binding on all parties. An Arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. If you prevail in arbitration, you will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law.

Fees

It is your responsibility to pay AAA filing fees, and any administrative and arbitrator fees will be allocated as set forth in the AAA Rules.

General Disclaimer

The content and information provided by the Services is provided for entertainment, artistic or educational purposes only and should not be considered medical, legal, financial, or professional advice. Products, services, educational materials, and creative content are provided “as is” and “as available.”

Except as expressly stated in our policies or where required by applicable law, Capture Joy Arts, Crafts & Design LLC does not guarantee that any product, service, artwork, workshop, or creative experience will produce a particular aesthetic result, meet every personal preference, or achieve a specific outcome. We make no guarantees regarding uninterrupted website availability or error-free operation.  Where permitted by our policies, eligible requests for returns, refunds, replacements, exchanges, or other remedies will be reviewed and handled in accordance with the applicable policy and the specific circumstances of your order.

Capture Joy Arts, Crafts & Design LLC’s website may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Capture Joy Arts, Crafts & Design LLC of the content on such third-party websites. Capture Joy Arts, Crafts & Design LLC is not responsible for the content of linked third-party websites and does not make any representations regarding the content or accuracy of materials on such third-party Web sites. We encourage you to review their privacy policies before providing personal information.  If you decide to access linked third-party websites, you do so at your own risk. Your use of third-party websites is subject to the Terms and Conditions of use for such sites. Capture Joy Arts, Crafts & Design LLC is based in North Carolina, in the United States of America. Capture Joy Arts, Crafts & Design LLC makes no claims the Services and Content is appropriate or may be used outside of the United States. Access to the Services and Content may not be legal by certain persons or in certain countries.

International Visitors

Although our business primarily serves customers in North Carolina in the United States, visitors may access our website from other countries.

Because our website is hosted by Squarespace and some service providers may process information in the United States or other countries, your information may be transferred and processed outside your country of residence where permitted by applicable law.

Squarespace uses recognized legal mechanisms for international data transfers where required, including applicable Data Privacy Frameworks and other approved transfer mechanisms.

Privacy Policy

Maintaining your privacy is of paramount concern to Capture Joy Arts, Crafts & Design LLC. Capture Joy Arts, Crafts & Design LLC’s collection and use of personal information in connection with the Services is described in Capture Joy Arts, Crafts & Design LLC's Privacy Statements located at the end of these Terms and at https://capturejoycreative.com.

Use of Content ©

Upon acceptance of these Terms, Capture Joy Arts, Crafts & Design LLC authorizes you to view and use the material provided by the Services solely for your personal, noncommercial use. Special rules may apply to the use of certain features and products provided by the Services. Any such special rules are listed as "Legal Notices" in the Services and are incorporated into these Terms and Conditions by reference.

The contents provided by the Services, such as text, graphics, images and other material including software licensed by Capture Joy Arts, Crafts & Design LLC to permit Users to access the Services ("Content"), are protected by copyright under both United States and foreign laws, and title to the Content shall not pass to you or any other User.

Unauthorized use of the Content may violate copyright, trademark, and other laws. None of the Content may be reverse engineered, disassembled, decompiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, re-transmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Capture Joy Arts, Crafts & Design LLC.

Content is subject to change without notice at the editorial discretion of Capture Joy Arts, Crafts & Design LLC. If you violate any of these Terms, your permission to use the website and receive services automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

We respect the intellectual property of others, and we ask you to do the same. It is our policy not to permit Content known by us to be infringing to remain part of Services. If you believe that any Content provided by the Services constitutes copyright infringement, please notify us immediately of the infringing Content and provide the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

  • A description of the copyrighted work that you claim has been infringed;

  • A description of where the material that you claim is infringing is located on the Website;

  • Your address, telephone number, and email address;

  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and

  • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Your notice of claim of copyright infringement can also be sent by directing an email to:

Capture Joy Arts, Crafts & Design LLC

hello@capturejoycreative.com

Upon our receipt of a proper notice of claimed infringement, we will respond expeditiously to remove, or disable access to, the Content claimed to be infringing and will follow the procedures specified in the Digital Millennium Copyright Act ("DMCA") to resolve the claim between the notifying party and the alleged infringer who provided the Content at issue.

If you voluntarily submit reviews, testimonials, photographs, or other content, you grant Capture Joy Arts, Crafts & Design LLC a non-exclusive, royalty-free license to display, reproduce, and share that content for business purposes unless otherwise agreed. You represent that you own or have permission to share any content you submit.

Content Liability; Disclaimer of Consequential Damages

The Content comes from sources believed to be accurate but may contain inaccuracies or typographical errors. Capture Joy Arts, Crafts & Design LLC makes no representations about the results to be obtained from using the Services or the Content. The use of the Services and the Content is at your own risk.

We use commercially reasonable administrative, technical, and physical safeguards to help protect personal information. Our website is hosted by Squarespace, which provides security features including SSL encryption and secure infrastructure. You acknowledge that in connection with the Services, information will be transmitted over local exchange, inter-exchange and Internet backbone carrier lines and through routers, switches and other devices owned, maintained and serviced by third-party local exchange and long-distance carriers, utilities, Internet service providers and others, all of which are beyond the control and jurisdiction of Capture Joy Arts, Crafts & Design LLC and their suppliers. Accordingly, Capture Joy Arts, Crafts & Design LLC assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Services.

The Services and the Content contained therein are provided on an "as is" basis without any warranties of any kind. Capture  Joy Arts, Crafts & Design LLC, their licensors, and their suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose. Capture Joy Arts, Crafts & Design LLC, their licensors, and their suppliers make no representation or warranties about the accuracy, reliability, completeness, currency or timeliness of the content, software, text, graphics, links, or communication provided on or through the use of the Services or the Content.

CAPTURE JOY ARTS, CRAFTS & DESIGN LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES OR CONTENT, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF CAPTURE  JOY ARTS, CRAFTS & DESIGN LLC, EVEN IF CAPTURE JOY ARTS, CRAFTS & DESIGN LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CAPTURE JOY ARTS, CRAFTS & DESIGN LLC SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES, EVEN IF CAPTURE JOY ARTS, CRAFTS & DESIGN LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CAPTURE JOY ARTS, CRAFTS & DESIGN LLC SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND ITS REASONABLE CONTROL.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, CAPTURE JOY ARTS, CRAFTS & DESIGN LLC’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Advertisements

The Services and Content may contain advertisements by third parties, and these advertisements may contain links to other websites. Unless otherwise specifically stated, Capture Joy Arts, Crafts & Design LLC does not endorse any product or make any representation regarding the content or accuracy of any materials contained in or linked to, any advertisement on provided by the Services and Content.

Optional Analytics

We may or may not use website analytics. If enabled in the future, we may use services including but not limited to:

  • Google Analytics

  • Meta Pixel  

These services help us understand website traffic, improve customer experience, measure marketing effectiveness, and understand how visitors use our website.

These providers may collect information using cookies or similar technologies according to their own privacy policies.

If these services are not enabled, this section will not apply.

Indemnity

You agree to defend, indemnify and hold Capture Joy Arts, Crafts & Design LLC, their officers, directors, employees, agents, licensors, suppliers, heirs, and assigns harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Services, Content (including software), or the Interactive Areas in a manner that violates or is alleged to violate these Terms. Capture Joy Arts, Crafts & Design LLC shall provide notice to you promptly of any such claim, suit, or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.

You agree to defend, indemnify and hold Capture Joy Arts, Crafts & Design LLC, their officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Services and/or Content (including software), in a manner that violates or is alleged to violate these Terms. Capture Joy Arts, Crafts & Design LLC shall provide notice to you promptly of any such claim, suit, or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.

Warranty

Capture Joy Arts, Crafts & Design LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed.

Product Claims

Capture Joy Arts, Crafts & Design LLC and you acknowledge that Capture Joy Arts, Crafts & Design LLC is not responsible for addressing any of your claims or any third party relating to the Licensed Application or your possession and/or use of the Service and/or Content, including, but not limited to: (i) product liability claims; (ii) any claim that the Services or Content fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

Legal Compliance

You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Name and Address

Your questions, complaints or claims with respect to the Licensed Application should be directed to:

Capture Joy Arts, Crafts & Design LLC

hello@capturejoycreative.com

Third Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Capture Joy Arts, Crafts & Design LLC website, e.g., you must not be in violation of their wireless data service agreement when using the Capture Joy Arts, Crafts & Design LLC website.

Drawings and Contests

From time-to-time Capture Joy Arts, Crafts & Design LLC may have a drawing or contest, in which case the following rules shall apply, unless the drawing or contest has separate terms and conditions. No purchase is required to win. You do not have to be present to win. Winners will be notified by email, text, or phone call in that order based on the information on the drawing card or web signup page. Restrictions apply. Capture Joy Arts, Crafts & Design LLC employee’s or agents are ineligible to win. You must be eighteen (18) years old at the time of entry to win. Only one entry is allowed per person. Only one prize is awarded per person. The winner is responsible for all taxes, fees, surcharges, if any, that result from winning. The prize is supported and warrantied by manufacturer or producer, not Capture Joy Arts, Crafts & Design LLC unless Capture Joy Arts, Crafts & Design LLC is the manufacturer or producer of the prize. Prizes won are not returnable for cash or credit. Prizes are not transferable to another party other than the winner. If the winner does not, or cannot accept the prize, then the prize is canceled. Drawing or contest may be canceled without notice. Contact information on the drawing card or web signup page will be used in compliance with the Capture Joy Arts, Crafts & Design LLC Privacy Policy.

VOID WHERE PROHIBITED AND/OR THE DRAWING OR CONTEST CHANGES THE LEGAL STATUS OF CAPTURE JOY ARTS, CRAFTS & DESIGN LLC IN THE JURISDICTION OF THE DRAWING OR CONTEST.

Complete Agreement

EXCEPT AS EXPRESSLY PROVIDED IN A PARTICULAR "LEGAL NOTICE" PROVIDED BY THE SERVICES, THESE TERMS CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND CAPTURE JOY ARTS, CRAFTS & DESIGN LLC WITH RESPECT TO THE USE OF THE SERVICES AND CONTENT CONTAINED THEREIN.

Privacy Policy

Maintaining your privacy is of paramount concern to Capture Joy Arts, Crafts & Design LLC. As a user of our Capture Joy Arts, Crafts & Design LLC website(s), apps, and services ("Site"), we understand that your personal and financial data is a very private matter. The input of your personal information is necessary for you to obtain the full value of this Site, including completing orders. We want you to feel comfortable entrusting us with this data. The following pledges are our guarantees to help you feel more secure in our environment so that you may benefit from all that our Site has to offer. It is our hope that you will accept this policy with a clear expectation of Capture Joy Arts, Crafts & Design LLC’s obligation to you.

Products and Services Covered

This Privacy Policy applies to current and future product and services offerings as outlined in this policy.

Personal Information We Collect:

Depending on how you interact with our website, we may collect the following information:

  • Name

  • Email address

  • Mailing address

  • Delivery address (if different from your mailing address)

  • Billing address

  • Phone number (if provided)

  • Order information

  • Gift card purchases

  • Workshop or event registrations

  • Commission request information

  • Messages submitted through our Contact page

  • Newsletter sign-up information

  • Customer support communications

You are never required to provide more personal information than is reasonably necessary to use our services.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access

  • Request correction

  • Request deletion

  • Request a copy of your information

  • Object to certain processing

  • Withdraw consent where applicable

To exercise these rights, please contact us at hello@capturejoycreative.com.

Information Collected Automatically

Like most websites, certain information is collected automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of your visit

  • General geographic region

  • Website performance information

Some of this information may be collected through cookies or similar technologies.

Member Registration / Order Form Completion

Upon registration with the Site or upon submitting an order on the Site, we will develop a user profile to assist our core content software with customizing content topics based on your user behavior. The required data fields at that time are:

  • Name

  • Adress

  • Email address

  • Phone Number

  • Time Zone

  • Login Password

See Squarespace Privacy Policy for more information: Your information will be stored in a database that belongs to Squarespace:

  • for as long as an account is active,

  • for as long as necessary to provide its services,

  • to comply with legal obligations,

  • to resolve disputes,

  • to enforce agreements, and

  • to protect its or others' interests.

These fields are used only to determine the appropriateness of targeting content or services to a user, and we do not serve content in a personally identifiable manner, rather, the software entreats this task in a closed database environment.

Note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and mobile app services you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and mobile app services, Capture Joy Arts, Crafts & Design LLC currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit http://www.allaboutdnt.com.

Shipping

We may collect and use your shipping address, shipping instructions, and contact information will be used only as reasonably necessary to fulfill your order, communicate about your delivery, maintain business records, comply with legal obligations, or resolve customer service issues.

We do not sell or rent your shipping information to third parties. If we use a third-party delivery service in the future, only the information reasonably necessary to complete your delivery will be shared with that provider, and the provider's own privacy policy will apply.

See our Shipping & Delivery Policy for more information.

Cookies

Our website is hosted by Squarespace. Squarespace may process certain personal information as part of providing website hosting, commerce, security, and related services.

Squarespace uses cookies and similar technologies to operate the website, maintain security, remember visitor preferences, and improve website performance.

If enabled, our website may display a cookie banner that allows visitors to manage non-essential cookies where required by applicable law.

For more information about how Squarespace uses cookies, please refer to Squarespace’s Cookie Policy.

Google Workspace

We use Google Workspace for business email communications.

If you email us or submit a contact form, your information may be processed through Google Workspace to allow us to communicate with you.

Google’s handling of information is governed by Google’s own privacy practices.

Payment Information

If you are purchasing a product or service, or using a paid account, we collect your payment information so that we can automatically charge your credit card when you purchase the product or service. This information is only shared with the company that is processing the credit card payments for us, and we do not store this information.

Payments may be processed through:

  • Squarespace Payments

  • Secure online invoices

  • Other secure payment processors we may add in the future.

Payment processors maintain their own privacy and security practices.

European Union Global Data Protection Regulation

Capture Joy Arts, Crafts & Design LLC understands Member Registration, Forum Information, and Payment Information may be considered Personal Data under European Union Global Data Protection Regulations (GDPR). Capture Joy Arts, Crafts & Design LLC endeavors to comply with GDPR including, but not limited to: (a) protecting your right to have Personal Data collected only after you have specifically taken action to approve the collection of your Personal Data, (b) the right to easily access a mechanism to withdraw that approval and have your Personal Data promptly removed from our proprietary internal database, (c) using industry standard best practices to maintain care, custody, and control over the Personal Data we collect, and (d) reporting as prescribed by GDPR any breach of Personal Data within seventy-two (72) hours of our discovery of such breach. Capture Joy Arts, Crafts & Design LLC believes the nature and scope of the Personal Data it collects does not require the designation of a GDPR Data Protection Officer.

Children and Students

This section of the Capture Joy Arts, Crafts & Design LLC Privacy Policy is included to address the Children's Online Privacy Protection Act (COPPA), the Connecticut Public Act No. 16-1 "An Act Concerning Student Data Privacy" (Connecticut Student Privacy Act), and any similar law, rule, or regulation. If you are under the age of thirteen (13) years (Children) you may not open an account, sign up, or use any Capture Joy Arts, Crafts & Design LLC products or services without the express written consent of a parent or legal guardian (contact Capture Joy Arts, Crafts & Design LLC for details). No personally identifying information is knowingly collected from Children, and if we discover that we have inadvertently collected such information, it will be promptly removed from our care, custody, and control.  If you believe a child has provided personal information, please contact us so we can confirm and when appropriate, delete the information. If you are currently enrolled in a public or private middle or high school, or are a homeschool student (collectively Student), you must inform us that you are a student and provide the name and contact information of your parent, guardian, or school coach when opening an account or signing up for any Capture Joy Arts, Crafts & Design LLC product or service. Capture Joy Arts, Crafts & Design LLC will not collect, store or use Student information, Student records, Student-generated content or persistent unique identifiers for purposes other than the furtherance of school purposes. Other requirements of COPPA and Connecticut Student Privacy Act are covered by the general provisions of this Capture Joy Arts, Crafts & Design LLC Privacy Policy which apply to all users of Capture Joy Arts, Crafts & Design LLC products and services, including Children and Students. As an extra precautionary measure, only user 18+ are allowed to use our app and we require age verification as part of the account creation process.

Promotional Campaigns and Email Marketing

From time to time, either Capture Joy Arts, Crafts & Design LLC or a third-party may host a promotional campaign in the Site environment. If you voluntarily subscribe to our newsletter or promotional emails, we may occasionally send:

  • New product announcements

  • Creative inspiration

  • Event information

  • Promotions

  • Business updates

These campaigns have a variety of objectives such as ensuring that we are satisfying membership and subscription needs, assessing the performance of areas of the Site, and introducing new products or offers. In these cases, a specialty promotional privacy statement will be implemented in the framework of the promotion, which will give specific direction as to the treatment of collected information. Oftentimes the information will be necessary for fulfillment obligation of a prize or sample. Capture Joy Arts, Crafts & Design LLC conducts all promotional campaigns within the guidelines of this privacy policy.

You may unsubscribe to newsletters or promotional emails at any time using the unsubscribe link included in our emails or via email request at hello@capturejoycreative.com.

Information Disclosure

We may use your information to:

  • Process orders

  • Deliver products

  • Provide creative services

  • Respond to inquiries

  • Communicate regarding orders

  • Send requested information

  • Improve our website

  • Detect fraud

  • Maintain website security

  • Comply with legal obligations

  • Provide customer support

Except as set forth in this policy, Capture Joy Arts, Crafts & Design LLC will not disclose, sell or rent your information it gathers to any unaffiliated third parties. Unless as provided below, disclosure of information to any other third parties will not be used in a manner that can be linked to you or that identifies you ("Personally Identifiable Information"). Any information provided to third parties from Capture Joy Arts, Crafts & Design LLC about you will be treated in accordance with this privacy policy, unless you are otherwise notified and expressly consent to such information being given. In the following limited circumstances, we will consider, and may release, Personally Identifiable information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; (2) in special cases such as a physical threat to yourself or others; or (3) pursuant to a partnership agreement or the like with Capture Joy Arts, Crafts & Design LLC Partners (as defined below). By accepting the Terms contained herein, you acknowledge receipt of and agree to Capture Joy Arts, Crafts & Design's privacy policy, and you hereby expressly consent to Capture Joy Arts, Crafts & Design LLC's processing, collecting and retaining of your personal information, including your Personally Identifiable Information. You further acknowledge and agree that Capture Joy Arts, Crafts & Design LLC cooperates with and establishes partnerships with other third parties from time to time ("Stages Partners"), to offer joint products and services to you in connection with the Services provided by Capture Joy Arts, Crafts & Design LLC. When you purchase such products or services we may share personal information, or Personally Identifiable Information limited to your name, email and address, related to your purchase with our Stages Partners (We only share information with third parties when reasonably necessary to operate our business and these services are governed by their own terms and privacy policies).

Examples include:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email providers

  • Technology service or analytics providers

  • Legal or regulatory authorities when required by law

  • Social Media Platforms

Information received by those Stages Partners in connection with your purchase will be subject to the Capture Joy Arts, Crafts & Design LLC privacy policy in addition to their own internal privacy policy, if any. Capture Joy Arts, Crafts & Design LLC publishes a privacy policy on its web site and may amend such policy from time to time in its sole discretion. You acknowledge that you had the opportunity to review how your information will be stored and used by Capture Joy Arts, Crafts & Design LLC in accordance with this published privacy policy of Capture Joy Arts, Crafts & Design LLC and that you consented to this privacy policy prior to agreeing to the Licensed Application.

Capture Joy Arts, Crafts & Design LLC Partners: Capture Joy Arts, Crafts & Design LLC may be affiliated with a variety of third parties and works closely with them for a variety of purposes, including assisting us to perform and improve the Services. These third parties may sell items or services to you through the Services or, with your consent, offer promotions (including email promotions) to you. Capture Joy Arts, Crafts & Design LLC may also provide services or sells products jointly with these third parties, including providing you with the opportunity to sign up with such third parties and allow them to more effectively market to you. When a third party assists in facilitating your transaction or performs the Services related to your transaction, we may need to share information related to the transaction with that third party in order to facilitate your transaction, and this forms part of the Services we provide in accordance with our Terms.

Aggregate Information

In most cases, Capture Joy Arts, Crafts & Design LLC will provide aggregate information about you, which does not allow you to be personally identified or contacted ("Aggregate Information") to third parties. For example, we might inform third parties regarding the number of members subscribed to the Capture Joy Arts, Crafts & Design LLC Site and ordered a particular service. Depending on the circumstances, we may or may not charge them for this information.

Internal Privacy

Capture Joy Arts, Crafts & Design LLC utilizes databases to produce results of our Site performance and give us the activity measurement of our Site. This enables us to continually refine and improve the Site environment and provide the best service to you. Only authorized Capture Joy Arts, Crafts & Design LLC employees are permitted access to your personally identifiable information, and all Capture Joy Arts, Crafts & Design LLC employees are required to abide by our Privacy Policy. Those who violate the terms of this policy are subject to disciplinary action, up to and including termination.

Your Choice

When you complete a registration form and/or order form, you will be given the opportunity to receive recurring information/promotional emails and offers from Capture Joy Arts, Crafts & Design LLC and/or third parties. Per Squarespace Privacy Policy, customers can create an account during checkout or separately. After logging into your account, you can access and manage customer preferences such as:

  • Orders

  • Payment methods

  • Shipping addresses

  • Profile information (name, password, email address)

  • Memberships (if applicable)

  • Subscriptions (for recurring products/services, if applicable)

This Policy May Change

As we grow and offer you new services and/or product features, we will continually evaluate this policy to ensure that your privacy is maintained and to protect your personally identifiable information. We reserve the right to update this policy at any time without prior notice to reflect changes to our business practices, legal requirements, or operational needs. Revised policies will be posted on the Site with an update to the Effective Date shown at the top of this page.

Your continued use of the Site signifies agree to all revised policies. If you do not agree to the terms of this Privacy Policy or any revised policy, please discontinue using the Site immediately and contact us to have your account deleted.

More Information

Please refer to Squarespace’s Terms of Service and Privacy policies for more information.

Contact Us:

If you have questions about this Privacy Policy or your personal information, please contact us at:

Capture Joy Arts, Crafts & Design LLC

Email: hello@capturejoycreative.com